RPA Strategy

This page describes what an RPA Strategy is and the formulation and execution of the strategy.

RPA stands for robotic process automation. It is a "productivity tool that allows a user to configure one or more scripts (which some vendors refer to as “bots”) to activate specific keystrokes in an automated fashion." Basically, RPA allows for automation of processes i.e. consistency of tasks and imporvement in operational effeciencies.

RPA strategy is "a comprehensive plan for how an organization will implement RPA into its workflows." There are three elements an RPA strategy should focus on: people, processes and technology.

Sponsor	Scope	Stakeholders
Head of Operations/CEO	Enterprise-wide	Business process owners
VP of LOB	Processes within LOB	LOB process owners

Sponsors' Concerns

1. Candidate processes for RPA

2. RPA platform(s) selection

3. Economic advantages/ROI

4. Business continuity/disaster recovery

5. RPA centre of excellence

FORMULATION

PLAN

ENGAGE

DIAGNOSE

DECIDE

GUIDE

DEFINE OKR

EXECUTION

ACT

REPORT

RETROSPECT