> For the complete documentation index, see [llms.txt](https://innowayit-1.gitbook.io/framework/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://innowayit-1.gitbook.io/framework/configure-and-administer/overview.md).
# Overview
InnowayIT application can be modified to suit the unique needs of an organization and its end users . There are three different ways to modify the application:
> **1. Administration** is the process by which data is monitored, maintained and managed by a data administrator. Examples of administration are creating new users or user profiles. It is the responsibility of application administrator.
> **2. Configuration** is the process to change application behavior by changing metadata. Examples of configuration include modifying the captions in a data table or form, adding new events, modifying menu items. It is the responsibility of application configurator.
> **3. Customization** involves feature extension, or modification that requires custom coding and/or some form of special implementation. Customization is done by InnowayIT engineering team.
InnowayIT consulting team, during an implementation, is responsible to analyze customer requirements and decide which of the three approaches is suitable. These approaches are not mutually exclusive and a given requirement may need all three approaches.
figure 1: different ways to modify InnowayIT application
In this section documents how each InnowayIT object is configured or administered.
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