Application Reference Model

Application reference model is a:

"..abstract framework or domain-specific ontology to classify applications in an organization"

An example of an application reference model is below

Type of Application	Description
Channel Applications	Applications that serve as points of interaction with customers – physical and digital
2. Sales & Service Applications	Applications to understand the needs of the customers and build business relationships.
3. Business Integration Applications	Applications that enable business, operations and IT to speak the same language; critical for interconnections between other layers in the model
4. Assembly Applications	Applications that package price and present banking products and services through Sales and Services layer
5. Manufacturing-Core	Applications that define and maintain the Bank’s products and services, and handle transaction processing
6. Corporate Core	Applications that support business applications, shared services and enterprise resource planning (ERP)
7. Complete View of Customer	Application that provide quality and granular customer and involved-party information, which is structured, complete, and current
8. Reporting & Analytics	Applications for regulatory and Business reporting capabilities
9. Data Management	Application that enable seamless flow of information within and between business units within the Bank as well as external parties
10. Technical IT	Non business facing applications supporting above layers