Empty Metric or List in Homepage

Problem

On Homepage, the metric section or the list section is empty even after user selects values from drag and drop popup.

Possible Reasons

1. One of the metric or list items have a configuration issue

Resolution

1. Click on the icon to manage metric or list

2. Remove all the items form the list by dragging them to the left side of the popup

3. Add each item by individually to identify the metric or list with configuration issue

4. Once the item is identified, inform the administrator about the issue

Administrator tasks

1. Login with Administration Privilege

2. Navigate to Configuration > App Views

3. Navigate to the metric or list with issue. Refer to Configuration manual on how to set up metric, list of chart items

4. Review and fix the issue or make the item inactive by setting the Status flag off