Email Integration

Through email integration InnowayIT application communicates directly with your mail server. This is done through Simple Mail Transfer Protocol which is internet standard communication protocol for electronic mail transmission. Mail servers and other message transfer agents use SMTP to send and receive mail messages (wikipedia)

To set up the integration with your email server following parameters should be created in the system parameters:

Parameter	Description	Sample Value
SMTPhost	Host name of SMTP Server	e.g smtp.zoho.com
SMTPport	Port of SMTP server	465
SMTPsecureConnection	Whether SMTP connection is secured or not	true
SMTPauthUser	Username to connect	[e-mail]
SMTPfrom	From which email the message will be sent	"[e-mail]"<[e-mail]>
SMTPpassword	Password	*******

Next setup the events for which email notification is required to be sent. Navigate to Administration > Event Definition to set up the events. The values are below:

Parameter	Description	Sample Value
Object	The name of object for which email notification required	e.g. Backlog
Method	Method on which email notification should be generated	e.g. POST or PUT
Subject	Subject of the email	A new backlog assigned to
Link	URL	/page/backlog/view

The log of all emails can be found in Log > Email Response